Overview

These Terms and Conditions apply to all users of the website operated by HALIXERA, accessible at halixera.com.

By using this website or placing an order, you agree to be bound by these Terms and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment & Security Policy.

Company Information

HALIXERA is operated by Halixera OÜ, a company registered in Estonia.

Registered Address:
Parve tn 5
13516 Tallinn
Estonia

Company Registration Number: 16655176

Email: info@halixera.com
Phone: +372 5271356

Use of the Website

You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.

You must not:

  • Use the website in any way that may damage, disable, or impair its functionality.
  • Attempt unauthorized access to systems, servers, or data.
  • Use the website for fraudulent, illegal, or harmful purposes.
  • Interfere with the security or operation of the website.

Products and Orders

All products listed on our website are subject to availability.

We reserve the right to:

  • Refuse or cancel any order when necessary.
  • Correct errors in product descriptions, pricing, images, or availability.
  • Modify, discontinue, or limit the sale of any product at any time.

Orders may also be cancelled if fraudulent, unauthorized, or suspicious activity is detected.

Pricing and Payments

All prices displayed on our website are shown in the applicable currency and may include VAT or other taxes where required by law.

We reserve the right to update prices at any time without prior notice.

Payments are processed securely through trusted third-party payment providers.

Direct Bank Transfer

We may offer Direct Bank Transfer as a payment option during checkout.

Customers who select Direct Bank Transfer will receive payment instructions and the necessary bank account details by email after placing an order.

Orders paid by bank transfer will remain on hold until the payment has been received and cleared in our account.

Order processing and shipping will begin only after payment confirmation.

Customers are responsible for using the correct payment reference provided in the payment instructions.

If payment is not received within a reasonable period, we reserve the right to cancel the order.

Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping Policy.

Delivery times provided on our website are estimates only and may vary depending on destination, carrier performance, customs procedures, weather conditions, and other factors beyond our control.

We are not responsible for delays caused by third-party carriers or circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy for complete information regarding return eligibility, refund processing times, and exchange procedures.

Communications

By using our website, you may receive communications relating to:

  • Order confirmations
  • Payment confirmations
  • Shipping and tracking updates
  • Customer support communications
  • Account-related notifications

If you subscribe to our marketing communications, you may also receive promotional emails. You may unsubscribe at any time by following the unsubscribe instructions included in the email.

Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, product descriptions, designs, and trademarks, is the property of HALIXERA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, HALIXERA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website, our products, or our services.

Our total liability shall not exceed the amount paid by the customer for the purchased product or service.

Disclaimer

All products sold by HALIXERA are intended for general wellness and lifestyle purposes only.

The information provided on this website is not intended as medical advice and should not be considered a substitute for professional medical consultation.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

Customers should consult a qualified healthcare professional before using dietary supplements, particularly if they are pregnant, nursing, taking medication, or have a medical condition.

Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Fraud prevention
  • Customer communication services

We are not responsible for the policies, practices, or actions of third-party service providers.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Estonia.

Any disputes arising from the use of this website or purchase of our products shall be subject to the applicable jurisdiction of Estonia.

Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time.

Any changes will be posted on this page and become effective immediately upon publication.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

HALIXERA
Operating under The Halixera OÜ, registered in Estonia.

Parve tn 5, 13516 Tallinn, Estonia

Phone: +372 5271356

Email: info@halixera.com

Company Registration Number: 16655176

Have any questions? Feel free to reach out.

We aim to respond to all inquiries and special requests within 24 hours.

Support Hours:
Phone and Live Chat Support
Customer Service – Available 24/7