Overview

At HALIXERA, we prioritize the security of your personal information and payment details. This policy explains the payment methods we accept and the security measures we use to protect all transactions made on our website.

Accepted Payment Methods

We currently accept the following payment methods:

  • Credit & Debit Cards (Visa, Mastercard, American Express)
  • Revolut Pay
  • Direct Bank Transfer

All payments are securely processed through trusted payment providers.

Card Payment Processing

All card payments are processed through secure payment gateways using industry-standard encryption technology.

We do not store any credit or debit card information on our servers at any time.

Direct Bank Transfer Payments

Customers may choose Direct Bank Transfer as a payment method during checkout.

After an order has been successfully placed, customers who select Direct Bank Transfer will receive a separate email containing the necessary payment instructions, including the payment reference and bank account details required to complete the transfer.

Please use the payment reference provided in the instructions email to ensure your payment is correctly matched to your order.

Orders paid via bank transfer will remain on hold until the payment has been received and cleared in our account. Once payment has been confirmed, order processing and shipping will begin.

If you do not receive the payment instructions email within a reasonable time after placing your order, please contact us at info@halixera.com or call +372 5271356 for assistance.

Security Measures

We implement appropriate security measures to protect your data, including:

  • SSL encryption for secure communication
  • Secure payment gateway integration
  • Restricted access to sensitive systems
  • Regular monitoring and security updates

While we follow industry-standard security practices, no online system is completely risk-free, and we cannot guarantee absolute security.

Fraud Prevention

To protect against fraud or unauthorized transactions, we may request additional verification or cancel suspicious orders.

Chargebacks & Payment Issues

If you experience any issue with your payment or order, please contact our support team before initiating a chargeback.

We aim to resolve all payment-related concerns quickly and fairly.

Changes to This Policy

We may update this Payment & Security Policy from time to time. Any changes will be posted on this page.

Continued use of our website means you accept the updated policy.

Contact Us

HALIXERA
Operating under The Halixera OÜ, registered in Estonia.

Parve tn 5, 13516 Tallinn, Estonia

Phone: +372 5271356

Email: info@halixera.com

Company Registration Number: 16655176

Have any questions? Feel free to reach out.

We aim to respond to all inquiries and special requests within 24 hours.

Support Hours:
Phone and Live Chat Support
Customer Service – Available 24/7